Medical Equipment

Comprehensive medical equipment warranties for true peace of mind

From accidental drops to curious cat claws or that wobbling candle disaster—our medical equipment warranties have you covered for all those everyday accidents. Be it a wheelchair, hearing aid, CPAP machine we make sure you shop with confidence, knowing the perfect warranty has your back.

Digital blood pressure monitor on blue background representing SureBright’s medical equipment warranty protection for healthcare devices.

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to your customers?

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Digital blood pressure monitor on blue background representing SureBright’s medical equipment warranty protection for healthcare devices.
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

Our warranties cover

With warranties your purchased products get a much longer life. Protect your medical equipment against unwanted surprises-

Extended warranty

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Comprehensive coverage for mechanical or electrical breakdowns and even power surges
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100% coverage for repairs for extended years that also includes labor and not just parts
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Replacement or reimbursement, if your product can't be repaired
Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

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Everything included in the extended warranty coverage plus-
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Coverage for damages from unintended drops and unexpected impacts
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Protection for accidents such as liquid spills, stains causing malfunction in electronic components
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Protection against calibration problems leading to inaccurate readings
and much more.

SureBright offers more

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Customer service representative

Hassle free experience

No receipt required

No product registration needed

Merchant enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

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$0 Deductible

No surprise or hidden charges between you and your warranty benefits

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30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

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Complete transparency

No hidden terms,
everything's direct, clear and upfront.

and much more.

Loved by customers, built for peace of mind

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty
When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.
John W.
Dallas
My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.
Maria G.
Jacksonville
Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!
Tristan Q.
Fort Worth
Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!
Patrick W.
San Jose
I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.
Lisa T.
Austin

Swift and transparent process

Filing a claim with SureBright is quick, easy, and stress-free. From product issues to fast repairs, we ensure a seamless experience-so you
 can get back to what matters.

 a SureBright customer, looking pleased with their product protection and warranty experience.

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Steve purchases hearing aids with a warranty for her grandma
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SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process
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The hearing aids develop a defect
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Steve files an online claim with SureBright in less than 2 minutes
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Repair scheduled
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SureBright provides repair
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Steve’s grandma is delighted to hear his singing again

Reasons you should get a warranty

Scope

With warranty

Without warranty

Protection from unexpected failures
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Protection from everyday accidents
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Coverage of repair costs
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Option to get a replacement or refund when repair is not possible
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Fast service
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Peace of mind
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Investment Protection
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Resale value
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Discover the answers: our FAQ guide

Need help? We're here to assist! Browse our frequently asked questions to discover more about SureBright's coverage, claims process, and purchase protection.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

How will I know what’s the coverage? How can I see the terms and conditions of the coverage?

Go to the product page to see the warranty offer right above the “Add to Cart” button. Click “What’s Covered” under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up.

Can I cancel my plan?

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis. Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms.

How can I file a claim?

Customers can file a claim by any of the following steps,
a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including
the steps to file a claim.

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